Our Culture

As a member of the North Shore Healthcare family, our dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Elroy Health Services goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

 

We recently were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. As a recipient of the Bronze – Commitment to Quality Award, we may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

Testimonials

“Recently I had a stay at Elroy Health Services. Almost immediately,  I felt that several staff and CNA’s were caring and compassionate.  I was able to rehab and return home, but due to some medication adjustments I had increased care needs and chose to return to the facility.  I was treated with caring, kindness, and respect upon my return.  I will never forget the girls, the staff and the way that they made me feel comfortable.  If I ever needed to go back to a nursing home, this would be the place that I would pick.  I would recommend Elroy Health Services to anyone.”

– Marla Wojnarowski, Resident

“I was about to turn 57 and found myself being transferred to a nursing home! I did not want to, I only wanted to go home. When I came into your facility, I can only remember being welcomed warmly. I cannot recall who exactly was there when I came in, but I do remember how I felt. Everyone of the staff was extremely nice. I genuinely felt that people really cared about each other.

I think that your facility is awesome. I cannot even imagine how you got all these employees that are so awesome all in one place! Everyone that I came in contact with was someone that I really like. You have a great facility and awesome employees- thank you for taking such good care of me.”

~ Laura Luther, Resident

“I spent 15 months at this facility and they got me home. There was no chance when I arrived that I was going home. Thank you, everyone, who got me home I greatly appreciate it.”

~Mark Heckart

“I have been a resident here on two separate occasions. All the Nurses, CNA’s, and staff were really nice and professional and they took real good care of me. My health got better as I had physical, occupational and speech therapy. The therapy department was awesome and helped me get to where I am today. My health again took a turn for the worse and I ended up back at Elroy Health Services after a stay in the hospital.

I got involved with the activity department by playing BINGO, working with hand weights, pulling and pushing around a big ball with residents, making crafts, and listening to music. After I was discharged I volunteered to call BINGO. Recently a position opened up in the activity department and I was asked if I wanted the job. Without hesitation I took it. After being a resident twice, I am now employed at this facility. I want to thank all of the wonderful nurses, CNA’s and staff for the awesome care that they gave me.”

~Holly Hinzpeter, Resident